Your business depends on your IT systems. Valley IT Solutions specializes in tailored IT services and solutions for small to medium size businesses in the Lehigh Valley.
Valley IT Solutions has become known for excellent service and customized support. It’s our mission to focus on your technology, so you have the freedom to focus on your business growth and goals. We’re proud to have been awarded Best Computer Equipment & Systems, Best Cybersecurity, and Best IT & Tech Support in the 2021 Reader Ranking Awards from Lehigh Valley Business.
Here are the reasons you can depend on Valley IT Solutions to keep you and your business up and running:
Quick Response
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the need to wait for a technician to travel to your location.
Reputable
Valley IT Solutions has been around since 2002 and is a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who put their trust in us year after year.
Experienced
We hire only seasoned, professional technicians. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology.
Business Savvy
We design, evaluate, and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We can handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive
Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems.
Comprehensive Project Management
Our extensive experience managing all types of complex IT projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
No Geek Speak
Technology keeps changing and as a decision maker you need to figure out how it can work for your business. Our technicians will clearly explain everything every step of the way, without the technical jargon.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
