Did your computer stop working all together, is it making funny noises, or just not working correctly, these are all things that can be repaired fairly easy. Our technicians can debug your machine, make certain that all boards are securely in place, and there are no system conflicts. We know how to locate and replace broken hardware, missing drivers, and countless other issues.
What kinds of machines do you repair?
We repair all types and brands of office machines, computers, and machines (except for telephones, copiers, and typewriters). This includes many obsolete machines, in addition to laptops, scanners, laser & inkjet printers.
Do you fix Dells and Gateways, HP or IBM?
Yes, we fix these brands and install the required warranty parts shipped by the manufacturer, if under warranty or we can provide you with the necessary replacement parts. Often, it is smart to deal with a third party such as Valley IT Solutions, so we can verify and solve problems that manufacturers ignore or refuse to cover under warranty.
Do you do software upgrades?
Yes, we provide expert installation, configuration and upgrades for most software products. Whether it be operating systems, servers, applications, or databases we have the knowledge and expertise to do it right the first time. Updated software, hardware, and operating system drivers and patches are required for reliable operation and maximum utilization of system capabilities. It doesn’t take long for software and drivers to get out of date and manufacture testing occurs only with select recent published configurations. Therefore, it is critical that your system be configured accordingly and deviances identified and tested prior to implementing any software changes.
Can you troubleshoot software problems?
Yes, our in-depth software knowledge and real world experience assures you that we can solve most software related issues quickly. Whether it is a hard to reproduce application software issue or data and file corruption, we have the experience and knowledge to identify and correct the problem right the first time. Many times it is simply software version conflicts or installation and configuration issues which are easy to identify and correct. Software anomalies (bugs) or worse yet Viruses and Trojans are potentially more dangerous and disguise themselves well. With the increasing occurrence of automatic software and driver updates across the internet and network servers it is not uncommon for issues to arise without apparent cause. Let us understand your system and troubleshoot, bullet-proof and maintain your software. We have the experience and capabilities to solve your most challenging problems.