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Did your computer stop working
all together, is it making funny noises, or just not working
correctly, these are all things that can be repaired fairly
easy. Our technicians can debug your machine, make certain
that all boards are securely in place, and there are no system
conflicts. We know how to locate and replace broken hardware,
missing drivers, and countless other issues.
What kinds of machines do you repair?
We repair all types and brands of office machines, computers,
and machines (except for telephones, copiers, and typewriters).
This includes many obsolete machines, in addition to laptops,
scanners, laser & inkjet printers.
Do you fix Dells and Gateways, HP or IBM?
Yes, we fix these brands and install the required warranty parts
shipped by the manufacturer, if under warranty or we can provide
you with the necessary replacement parts. Often, it is smart to
deal with a third party such as Valley IT Solutions, so we can
verify and solve problems that manufacturers ignore or refuse to
cover under warranty.
Do you do software upgrades?
Yes, we provide expert installation, configuration and upgrades
for most software products. Whether it be operating systems,
servers, applications, or databases we have the knowledge and
expertise to do it right the first time. Updated software,
hardware, and operating system drivers and patches are required
for reliable operation and maximum utilization of system
capabilities. It doesn't take long for software and drivers to
get out of date and manufacture testing occurs only with select
recent published configurations. Therefore, it is critical that
your system be configured accordingly and deviances identified
and tested prior to implementing any software changes.
Can you troubleshoot software problems?
Yes, our in-depth software knowledge and real world experience
assures you that we can solve most software related issues
quickly. Whether it is a hard to reproduce application software
issue or data and file corruption, we have the experience and
knowledge to identify and correct the problem right the first
time. Many times it is simply software version conflicts or
installation and configuration issues which are easy to identify
and correct. Software anomalies (bugs) or worse yet Viruses and
Trojans are potentially more dangerous and disguise themselves
well. With the increasing occurrence of automatic software and
driver updates across the internet and network servers it is not
uncommon for issues to arise without apparent cause. Let us
understand your system and troubleshoot, bullet-proof and
maintain your software. We have the experience and capabilities
to solve your most challenging problems.
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